Info

Hotel Reservations
From our directory, choose the hotel you want to stay in and press "Make Your Reservation" at the bottom of each hotel page. You will be taken into a Secure Server reservation form. On the form select and complete all sections. Do not forget to insert City and Hotel's Name

Hotel Rates
Rates are guaranteed and are listed in USD. Rates are available only through All Australia Hotels portal and are not available directly from hotels.

Reservation Confirmations
You will receive from All Australia Hotels the hotel confirmation with all details of your hotel reservation and the Voucher. You must print the Voucher and present it to the hotel upon arrival.

Hotel Availability
All Australia Hotels does not provide an online avaibility for the hotels but guarantee a confirmation within 24 hours.

Hotel Page Content
The information relating to the hotels featured on All Australia Hotels has been provided to us by the hotels. It is possible that, due to building or management alterations, some services or facilities could differ. Neither All Australia Hotels nor the individual hotels are responsible for these differences.

Travel Agent Commissions
All Australia Hotels pays travel agent commissions to accredited travel agents
 
 

FAQ's
 

Can I make a reservation directly through the hotel?
Yes, but the prices displayed on All Australia Hotels are available only through our system. If you make a reservation directly at the hotel, you will be charged on average 20% to 60% more.

How do you check availability?
If the hotel of your choice is not available and you give us a permission (see reservation form) to reserve another hotel at comparable price and standard, we will do so.

Are taxes and breakfast included in your prices?
Yes. Unless noted otherwise, all taxes and breakfast are included.

Are your prices by room or by person?
It depends from each hotel. You will find this information (Prices are per room or Prices are per person)  in the Price section at the bottom of each hotel page.

How can you offer rooms at such discounted prices?
First, we have teamed up with local incoming partners who have allocations and specially negotiated hotel rates. Second, we use the web to do all the transactions which cuts our cost considerably.

Will you confirm that my reservation was made?
Yes. We confirm all reservations ONLY BY E-MAIL in 24 hours. If your reservation is made right before or during a holiday it may take more than 24 hours. Please make double sure that you have provided us the correct e-mail address.

Will I receive a voucher?
You will receive from  All Australia Hotels, the hotel confirmation with all details of your hotel reservation and the Voucher. You must print the Voucher and present it to the hotel upon arrival.

What is your cancellation policy?
If you make your reservation and cancel 3 or more working days before your reservation is due, we will charge your credit card 20 USD administrative fee. However, if you cancel your reservation less than 3 working days before your reservation, we will charge you for the first unused hotel night unless noted otherwise in the hotel confirmation. Consequently, be sure that your travel plans are quite solid before using our service.

Do I need a credit card to make a reservation?
Yes. We will make a reservation only if you provide valid credit card information.

How and When exactly is my credit card charged?
Your credit card is charged about 7 working days before your arrival. Your credit card statement will indicate "Hotelsbook", official partner of All Australia Hotels.

What am I supposed to pay at the Hotel?
At the hotel itself, you only pay for extras such as room service, telephone call, minibar, additional meals, etc. If you pay for your room at the hotel, you will be charged double. In such circumstances you will need to contact the hotel direct for a refund.

What if I am afraid of sending you my credit card information?
We solved this problem by setting up a secure server which encrypts your information while in transit over the internet. Anyway feel free to send a request by fax directly to our partner  +39 06 98341003

Do you provide Visas?
It is your responsibility to obtain a visa if you require one. We are not responsible for any action associated with obtaining a visa.

When can I check in at the hotel?
Your check-in time is from 2pm onwards. On your date of departure you will be expected to check-out at 12pm latest. If you require an early check-in or late check-out we recommended you contact us in advance.

Can you organize Transfers and Sightseeings Tours?
Yes. Through our local partner we can arrange transfers, regular city sightseeings and excursions with private car and personal guide. If not listed on the web site we can provide more detailed information by e-mail.